March 17 2014  |  Gifts & Children's Products

Go Travel recognized in Lima Airport Partners awards

By Hibah Noor

Go Travel's kiosk in Lima Airport

Go Travel’s dedicated kiosk in Lima Airport triumphed in the recent Lima Airport Partners (LAP) awards, continuing the travel accessory expert’s upward trend in the Latin American region.  

The booth was rated by the airport’s mystery shopping survey program, where it proved to offer a winning combination to consumers. Gaining top scores for customer service and sales assistance, Go Travel also ranked highly overall, coming sixth out of the 68 selling spaces reviewed. 

Evaluating quality and customer service, the LAP’s mystery shopping survey program rated each outlet based on a number of predefined indicators including customer service, infrastructure, the appearance of its personnel and the variety, assortment and overall look of the kiosk. Reinforcing the effectiveness of Go Travel’s proven in-store formula of engaging point of sale units combined with colorful, informative and eye-catching packaging, the company obtained a near-perfect score of 98%, winning third place in the Assisted Sales category.

Offering outstanding feedback for the booth’s product range, customer service and appearance, Go Travel also came out top in the General category. Ranking alongside a number of prestigious brands including H.Stern and Hugo Boss, the company was awarded 6th place out of all establishments at the airport. Giannina  Núñez  from Class Complements in Peru, who runs the Go-Travel kiosk in Lima, commented: “We have gained great satisfaction obtaining recognition from a company with such high standards.  At the same time, we feel proud to place Go Travel in such high standing”.

Les Hansen, Vice President of Sales in Latin America for Go Travel added, “Ranking so highly in the LAP awards, at such an early stage for the brand in Latin America and against such established competition, is incredibly rewarding.   We are delighted to have found such an excellent partner in Class Complements who share our vision and are really helping to propel the brand in the eyes of consumer at Lima airport.”

Go Travel opened the kiosk in May 2012 in conjunction with Class Complements S.A.S. It has received an exceptionally positive reception from travelers and this, combined with the latest feedback from the LAP awards, is an encouraging start for Go Travel in 2014 as it pushes forward in the Latin American market.

For more information about Go Travel visit www.go-travelproducts.com.   For information on sales in the Latin American region, contact Les Hansen at les@design-go.com.

 

Brand News

November 15 2019

Diageo shares a lesson in achieving…

​Looking back on a general year in review, Diageo highlighted the shining lights of its diverse brand portfolio, identified…

By Jas Ryat

November 14 2019

Beam Suntory's innovation game

Launching its latest phase at the TFWA World Exhibition 2019, Beam Suntory promotes phase by phase innovation and the best…

By Jas Ryat

November 14 2019

Distell celebrates CSR and elephant…

Money raised from the sale of Amarula is helping fund lawyers on the frontline battling to bring elephant poachers in Africa…

By Chris Madden

November 13 2019

Bottega Bar opens doors at DXB

​Bottega S.p.A. has announced the opening of Bottega Prosecco & Craft Beer Bar and Restaurant in Concourse A of Dubai International…

By Sabrina Pirillo

November 13 2019

Duty Free Dynamics shares success…

Featuring a divided showroom, in addition to its flagship category, Duty Free Dynamics exhibited…

By Jas Ryat

November 11 2019

Ricola confirms first direct order…

Ricola AG, the expert in Swiss herb confectionery, has reported a pleasing new piece of travel business arising from its…

By Laura Shirk

November 11 2019

Kavalan’s latest bottle features…

It’s an evolution of a company and an ambitious journey from household products, orchids and rural childhood education through…

By Hibah Noor

November 11 2019

Molton Brown to bring the Roaring…

Molton House will celebrate the festive spirit of the Bright Young Things this holiday season, as it celebrates the Roaring…

By Jas Ryat

November 7 2019

Zamora Company promotes new brand…

Aiming to achieve an international presence, Zamora Company’s travel retail strategy is geared toward sharing its brands’…

By Jas Ryat

Copyright 2019 DutyFree Magazine. All rights reserved. Privacy Policy Sitemap