Servy to launch SLCtoGo at SLC International Airport
Servy, the enterprise self-service platform for hospitality, has launched a mobile food ordering service in partnership with Emerging Domestic Market Ventures (EDMV) at Salt Lake City International Airport (SLC). Powered by Servy’s Grab Airport Marketplace technology, the new SLCtoGo platform offers a convenient, safe alternative to dining in or waiting on a to-go order, without the need to download an app.
SLCtoGo allows passengers, airport employees and airline crew members to view restaurant menus and place F&B orders via the SLCtogo.com website. Alternatively, individuals can use their digital devices to scan QR codes located across the airport. Customers have the option of picking up their order at the restaurant or having it delivered to their selected airport gate.
The delivery service, provided by AtYourGate in partnership with Servy, seamlessly integrates the SLCtogo.com site and features the launch of gita (pronounced jee-tah), a robot that assists in delivering contact-free meal orders placed via SLCtoGo to customers, adding innovation to the travel experience, as well as additional safety and convenience to airport dining.
A growing number of restaurants have signed up for the SLCtoGo service now available at SLC including local and national favorites such as California Pizza Kitchen, Granato’s Gourmet Market and Market Street Grill – with more airport concessionaires set to be added in the coming weeks.
Building on the completion of the first phase of a $4.1 billion airport re-development project designed to accommodate up to 34 million passengers, SLC is further elevating the guest experience with SLCtoGo powered by Servy.
“It’s great to be partnering with EDMV and Salt Lake City International Airport to enable more people to benefit from our contactless order and pay technology. SLCtoGo offers a safe and convenient touch-free alternative to traditional payment options, enabling travelers and airport staff to easily place meal orders from digital devices while maintaining social distance.
"I firmly believe that these new facilities will help our partners at Salt Lake City International meet the changing needs of its passengers as we emerge from the pandemic, providing them with a modern, contactless service that will enhance their overall experience during their journey,” says Jeff Livney, Chief Experience Officer, Servy.
“Tomorrow’s travelers want options, and this technology allows the customer the flexibility to choose based on their time and preference. I am excited to be part of this forward-thinking solution,” notes Gonzalo A. de la Melena Jr, EDMV Founder & DCDBE (Airport Concessions Disadvantaged Business Enterprise) Partner.
"It’s an excellent opportunity for us to be part of this innovative launch at Salt Lake City International Airport, providing a unique food and beverage gate delivery option to time-pressed travelers. Our guests can eat and drink when they want, where they want, allowing them to stay in their own bubble throughout the airport journey if that’s what they prefer," adds Chris Hartman, Co-founder, AtYourGate.