May 25 2021  |  Airlines & Airports

Servy to launch SLCtoGo at SLC International Airport

By Laura Shirk

Powered by Servy’s Grab Airport Marketplace technology, the platform offers a convenient, safe alternative to dining in or waiting on a to-go order, without the need to download an app

Servy, the enterprise self-service platform for hospitality, has launched a mobile food ordering service in partnership with Emerging Domestic Market Ventures (EDMV) at Salt Lake City International Airport (SLC). Powered by Servy’s Grab Airport Marketplace technology, the new SLCtoGo platform offers a convenient, safe alternative to dining in or waiting on a to-go order, without the need to download an app.

SLCtoGo allows passengers, airport employees and airline crew members to view restaurant menus and place F&B orders via the SLCtogo.com website. Alternatively, individuals can use their digital devices to scan QR codes located across the airport. Customers have the option of picking up their order at the restaurant or having it delivered to their selected airport gate.

The delivery service, provided by AtYourGate in partnership with Servy, seamlessly integrates the SLCtogo.com site and features the launch of gita (pronounced jee-tah), a robot that assists in delivering contact-free meal orders placed via SLCtoGo to customers, adding innovation to the travel experience, as well as additional safety and convenience to airport dining.

The delivery service integrates the SLCtogo website and features the launch of gita, a robot that assists in delivering contact-free meal orders; a growing number of restaurants have signed up for the service now available at SLC International Airport

A growing number of restaurants have signed up for the SLCtoGo service now available at SLC including local and national favorites such as California Pizza Kitchen, Granato’s Gourmet Market and Market Street Grill – with more airport concessionaires set to be added in the coming weeks.

Building on the completion of the first phase of a $4.1 billion airport re-development project designed to accommodate up to 34 million passengers, SLC is further elevating the guest experience with SLCtoGo powered by Servy.

“It’s great to be partnering with EDMV and Salt Lake City International Airport to enable more people to benefit from our contactless order and pay technology. SLCtoGo offers a safe and convenient touch-free alternative to traditional payment options, enabling travelers and airport staff to easily place meal orders from digital devices while maintaining social distance.

"I firmly believe that these new facilities will help our partners at Salt Lake City International meet the changing needs of its passengers as we emerge from the pandemic, providing them with a modern, contactless service that will enhance their overall experience during their journey,” says Jeff Livney, Chief Experience Officer, Servy.

“Tomorrow’s travelers want options, and this technology allows the customer the flexibility to choose based on their time and preference. I am excited to be part of this forward-thinking solution,” notes Gonzalo A. de la Melena Jr, EDMV Founder & DCDBE (Airport Concessions Disadvantaged Business Enterprise) Partner.

"It’s an excellent opportunity for us to be part of this innovative launch at Salt Lake City International Airport, providing a unique food and beverage gate delivery option to time-pressed travelers. Our guests can eat and drink when they want, where they want, allowing them to stay in their own bubble throughout the airport journey if that’s what they prefer," adds Chris Hartman, Co-founder, AtYourGate.

Brand News

October 21 2021

Cigar report: travel retail retains…

Exclusive innovation helps Davidoff attract gifting consumer

By Wendy Morley

October 19 2021

Shenzhen Duty Free hails Bacardi’s…

​Bacardi Global Travel Retail has opened The Whisky Emporium, its world-first permanent boutique, in the Shenzhen Duty Free…

By Laura Shirk

October 19 2021

shu uemura’s chic makeup box lands…

​shu uemura Travel Retail Asia Pacific has collaborated with Lagardère Travel Retail China to bring its makeup box pop-up…

By Wendy Morley

October 19 2021

Dr.Ci:Labo shifts to science-based…

​Dr.Ci:Labo, the leading derma-cosmetics brand in Japan, has pivoted to a “science that sells” content-for-commerce strategy…

By Wendy Morley

October 18 2021

Brown-Forman reinforces commitment…

​US liquor group Brown-Forman Corporation is joining RE100, a global environmental initiative,…

By Wendy Morley

October 18 2021

Lagardere Travel Retail unveils…

​Lagardere Travel Retail Pacific and Nestlé have announced a new addition to their exclusive partnership as the KitKat Chocolatory…

By Wendy Morley

October 18 2021

J.Cortès and Oliva brands unite…

​In a move that consolidates and clarifies both its machine-made and handmade cigar divisions, J.Cortès and Oliva Cigars…

By Wendy Morley

October 18 2021

Nederburg wines win major accolades…

​Winemaker Nederburg has scooped multiple medals at the 2021 International Wine & Spirit competition in London, winning three…

By Wendy Morley

October 14 2021

Appleton Estate relaunches travel…

​Appleton Estate Jamaica Rum has relaunched in travel retail with newly designed packaging, a reimagined bottle and label,…

By Laura Shirk

Copyright 2021 DutyFree Magazine. All rights reserved. Privacy Policy Sitemap