March 6 2018  |  Retailers

Fraport USA lands at New York JFK to manage JetBlue's T5 retail program

By Aijaz Khan

Fraport USA has announced its arrival in JetBlue’s home terminal at New York’s JFK Airport.

Beginning April 1, Fraport USA will take over day-to-day management operations of T5’s retail program and will be responsible for managing all shopping and dining areas.

Fraport USA and JetBlue will collaborate on enhancing the range of shops and restaurants, including a diverse line-up of “unique and local” New York-inspired offerings.

“New York is our home and T5 is a reflection of who we are,” said Marty St. George, Executive Vice President, Commercial and Planning, JetBlue.

“We look forward to working with Fraport USA to further enhance the experience for our customers traveling through our state-of-the art home at T5.

“For nearly a decade, our customers have told us how much they enjoy their experience at T5 and even come early to shop, have a great meal or get some work done with free Wi-Fi. This experience will get even better with Fraport’s innovative approach and in-depth expertise focused on delivering a world-class experience.”

Said Ben Zandi, President and CEO, Fraport USA: “Fraport USA will be working closely with JetBlue to take the passenger experience at JFK to the next level.

“Our master plan will provide a best-in-class airport experience reflective of New York’s vibrant culture and JetBlue’s position as one of the most respected and innovative airlines in the industry.”

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