December 4 2018  |  Airlines & Airports

AirAsia named world’s leading low-cost carrier at 2018 World Travel Awards Grand Final

By Elena Owyong


AirAsia Group Head of Cabin Crew Suhaila Hassan (centre left) and AirAsia Group Head of Communications Audrey Progastama Petriny (centre) accepted the World’s Leading Low-Cost Airline and World’s Leading Low-Cost Airline Cabin Crew awards from President and Founder of World Travel Awards Graham Cooke (centre right)

AirAsia has been named the World’s Leading Low-Cost Airline at the 2018 World Travel Awards (WTA) Grand Final, for the sixth year running.

The WTA was established in 1993 to recognize and celebrate excellence across key sectors of travel, tourism and hospitality industries. The World Travel Awards brand is now acknowledged globally as the ultimate hallmark of industry excellence.

AirAsia emerged as the winner after clinching the greatest number of votes from travelers and industry executives, ahead of a pool of other low-cost carriers which included Southwest Airlines, JetBlue, Ryanair, Jetstar Airways and more.

Additionally, AirAsia also won the title of World’s Leading Low-Cost Airline Cabin Crew, for the second consecutive time.

The award gala ceremony was held at Pátio da Galé. It was attended by AirAsia Group Head of Cabin Crew Suhaila Hassan and AirAsia Group Head of Communications Audrey Progastama Petriny.

AirAsia Deputy Group CEO (Airlines) Bo Lingam said: “We remain guest-obsessed as we evolve from an airline into a travel technology company. Our guests will always be at the core of everything we do, and we believe the various travel and lifestyle ventures we are working on now - from deals and e-commerce to fintech and logistics - will only serve to further enhance the overall AirAsia experience for them.”

He also shared some new initiatives that will be rolled out, such as the Fast Airport Clearance Experience System (FACES) facial recognition boarding system and Freedom Flyer Programme which will further enhance their service delivery to their customers.

Brand News

August 20 2019

Cabeau to promote retail optimization…

Cabeau, the leading consumer product travel brand in over 120 countries, is promoting retail optimization at the TFWA World…

By Jas Ryat

August 20 2019

Porsche Design eyes special edition…

Porsche Design is to release a new travel retail exclusive pair of sunglasses, based on its popular P'8531 range, in China…

By Mary Jane Pittilla

August 20 2019

FRAAS to introduce new point of…

FRAAS - The Scarf Company will return to the TFWA World Exhibition (Red Village K29) having posted a 30% jump in turnover…

By Mary Jane Pittilla

August 19 2019

ALFA Brands, Inc. and InnoTRI unite…

Franco Gabriele, President, ALFA Brands, Inc. and Christoph Henkel, Co-Founder & Manager, InnoTRI invite delegates attending…

By Jas Ryat

August 19 2019

Lagavulin 10yo Scotch touches down…

Lagavulin 10 Year Old is a new single malt, available exclusively at selected Dufry travel…

By Mary Jane Pittilla

August 19 2019

Final edition of The John Walker…

Johnnie Walker has announced that the latest release of The John Walker Scotch whisky will be the last

By Mary Jane Pittilla

August 19 2019

Dubai Duty Free chief praises exclusive…

Rémy Cointreau Global Travel Retail has unveiled the latest addition to its St-Rémy Cask Finish Collection - Islay Scotch…

By Jas Ryat

August 19 2019

Brown-Forman and Monarq strike…

Brown-Forman and Monarq Group have entered into a regional distribution partnership

By Hibah Noor

August 19 2019

Stoli Group heads for Cannes armed…

Stoli Group has revealed details of new products and plans for travel retail as it prepares for the 2019 TFWA World Exhibition…

By Jas Ryat

Copyright 2019 DutyFree Magazine. All rights reserved. Privacy Policy Sitemap