February 18 2021  |  Airlines & Airports

Qatar Airways to offer 100% in-flight Zero-Touch entertainment tech

By Laura Shirk

Passengers traveling on-board the airline’s Airbus A350 fleet will soon be able to access the award-winning Oryx One in-flight entertainment system via their own personal electronic devices to minimize the spread of COVID-19

Qatar Airways is pleased to soon become the first global airline to offer passengers 100% Zero-Touch technology with the award-winning Oryx One in-flight entertainment system. The system will be accessible across its A350 fleet as part of the airline’s latest COVID-19 safety measures. The health and safety measure will limit the frequency of on-board surface contact and offer peace of mind throughout the duration of their journey.

The Zero-Touch technology, introduced in partnership with the Thales AVANT IFE system, will enable A350 passengers to pair their personal electronic devices (PEDs), with their seat-back IFE screen by connecting to “Oryxcomms” Wi-Fi and scanning a QR code displayed on the screen. Passengers can then use their PEDs to navigate and enjoy more than 4,000 options from the latest blockbuster movies and TV box sets to music, games and more.

Qatar Airways is also set to become the first airline in Europe, the Middle East and North Africa region to offer passengers in Business and Economy the option to pair their personal Bluetooth headphones with the on-board seatback IFE system in all cabins on its Boeing 787-9 fleet.

“As an industry leader in the fight against COVID-19 and the first global airline to recently achieve a 5-Star rating in the coveted Skytrax Airline Safety Rating, Qatar Airways is committed to ensuring the highest standards of safety and hygiene on board its aircraft at all times.

The introduction of the state-of-the-art Zero-Touch technology, enabling passengers to use their personal Bluetooth headset on-board is an important step in taking our already rigorous and stringent COVID-19 precautions to another level, limiting passenger surface contact and preventing any possible spread of infection on-board.

We hope that it provides further assurance of the safety of air travel, as well as offering passengers on-board increased confidence that they are enjoying the most consistently advanced customer experience available in the sky,” says His Excellency Mr. Akbar Al Baker, Group Chief Executive, Qatar Airways.

Qatar Airways became the first global airline in the world to achieve the prestigious 5-Star COVID-19 Airline Safety Rating by international air transport rating organization, Skytrax. This follows HIA’s success as the first airport in the Middle East and Asia to be awarded a Skytrax 5-Star COVID-19 Airport Safety Rating. These recognitions provide assurance to passengers across the world that airline health and safety standards are subject to the highest possible standards of professional, independent scrutiny and assessment. For full details of all the measures that have been implemented onboard and in HIA, please visit: qatarairways.com/safety.

The national carrier of the State of Qatar continues to rebuild its network, which currently stands at over 130 destinations. With additional frequencies being added to key hubs, Qatar Airways offers unrivalled connectivity to passengers, making it easy to change travel dates or destinations if need be.

A multiple award-winning airline, Qatar Airways was named “World’s Best Airline” by the 2019 World Airline Awards, managed by Skytrax. As a bonus, passengers can also stay in touch with their friends and family across the globe by using the airline’s on-board Wi-Fi and GSM service.

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